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We hear this a lot: “How does Watt Panda actually work?” A free service that shops your electricity plan sounds almost too good to be true. So here’s the full picture of how a Texas electricity broker like Watt Panda works, step by step, including how we get paid.
Key takeaways
- You send one bill. We read your usage, your utility and your contract details.
- We compare plans from our network of Texas providers using your real usage, delivery charges included.
- Once you approve, we handle the switch. Your power is never interrupted.
- Providers pay us when we help you find a plan with them. You never get a bill from Watt Panda.
Step 1: We read your bill
When you send us your electricity bill, we pull out the details that decide which plan is right for you:
- Your monthly kWh usage and how it changes by season
- What you’re currently paying per kWh, all-in
- Your utility company (TDU), like CenterPoint or Oncor
- Your contract end date and any early termination fee
- Fees or charges you might not know you’re paying
Not sure what’s on your bill? Here’s how to read it line by line.
Step 2: We check plans from our provider network
We work with a network of retail electricity providers serving Texas. We look at current plans available at your address and read each plan’s Electricity Facts Label, including credits, base charges and minimum-usage fees.
Step 3: We match you to the plan that fits
We estimate what each plan would cost you over a full year using your real usage, not just the advertised rate at one usage level. Then we recommend the plan that fits your home and explain why, in plain English, before you agree to anything.
Step 4: We handle the switch
Once you say yes, we take care of the enrollment. There are no new wires and no technician visit. Your utility keeps delivering power the whole time, and the switch typically takes effect within a few days or on the date you choose, such as your current contract end date.
Step 5: We keep watching
We track your contract end date and reach out before it expires, so you’re never quietly rolled onto an expensive month-to-month rate. Here’s why timing matters.
How we get paid
Electricity providers pay Watt Panda when we help a customer find a plan with them. That’s how we can keep the service free to you. We aren’t owned by any electricity company, and we’ll always tell you why we’re recommending a plan.
Helpful official resources: Public Utility Commission of Texas
Stop overpaying. Send us one bill.
We read the fine print, compare plans from our network of Texas electricity providers, handle the switch, and keep an eye on your renewal date. It’s free to you.
- $0 to you, ever
- No monthly membership
- Real people in Houston
Frequently asked questions
Is Watt Panda an electricity provider?
No. We don’t sell electricity. We help you choose a plan from licensed Texas retail providers and handle the enrollment for you.
Will my power be interrupted when I switch?
No. Your utility (like CenterPoint or Oncor) delivers your power the whole time. Only the company billing you changes.
What do you need from me to get started?
Just a recent electricity bill. A photo or PDF works. You can also call or text us at 832-786-0524.
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