If you live in the Dallas-Fort Worth area or anywhere north-ish in Texas, there’s a 98% chance you’ve seen the name Oncor on your electricity bill and thought:

“Wait
 I didn’t sign up with Oncor. Who are these people??”

Good question.
Short answer? They’re not your provider. They’re your power delivery crew.

Let’s break it down—Watt Panda style.


⚡ What Oncor Actually Does

Oncor isn’t the one selling you electricity. That’s your retail electricity provider (REP)—like TXU, Gexa, Direct Energy, or whoever Watt Panda helped you lock in.

Instead, Oncor is your utility company. Think of them like:

Here’s what they do:


📍 Where Does Oncor Deliver?

If you’re in:

🎯 You’re almost definitely in Oncor territory.


đŸ§Ÿ Why Am I Paying Oncor If I Didn’t Choose Them?

Because in Texas, utility companies are location-based, not choice-based.

You choose your electricity provider. But your utility company is locked in by your zip code.
So if Oncor runs the wires in your area, you will see them on your bill.

Their fees—known as TDU delivery charges—cover the cost of delivering electricity to your home and maintaining the infrastructure.

💡 Pro Tip from Watt Panda: When we compare electricity plans for you, we include those TDU charges in our rate breakdown—because surprises should be for birthdays, not your light bill.


🛑 Can I Switch From Oncor?

Nope. This isn’t cable.
You can’t ditch Oncor, sue for emotional distress, or try to swap for CenterPoint.

But good news: Watt Panda will still help you find the best plan, even if you’re locked into Oncor’s zone.


🔌 TL;DR – Oncor at a Glance

CategoryWhat It Means
RoleUtility company for North Texas
RegionDallas-Fort Worth & surrounding areas
Can you switch?Nope. Zip code decides for you
What they doMaintain lines, fix outages, read meters
Why you pay themDelivery fees (TDU) built into your bill

đŸŒ Watt Panda’s Take:

You don’t need to call Oncor unless:

For everything else? Let Watt Panda handle the plan comparison, contract negotiation, and “how do I read this bill?” headaches.

đŸ“„ Upload your bill at www.wattpanda.com and we’ll translate it like a boss. Or a panda. Or both.

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