Watt Panda Terms of Service

Effective Date: January 1, 2023

1. Acceptance of Terms

By accessing or using the services provided by Watt Panda (“Company,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

2. Letter of Exclusivity (LOE) Agreement

By submitting your electricity bill or responding to any communication from Watt Panda, you agree that Watt Panda is authorized to act as your exclusive energy broker for the purpose of obtaining pricing and negotiating energy contracts on your behalf. This exclusivity remains in effect unless explicitly revoked in writing.

3. Services Provided

Watt Panda operates as an electricity brokerage service, assisting users in locating, evaluating, and enrolling in energy services through third-party providers (“Providers”). We do not generate, transmit, or distribute electricity.

4. User Eligibility

You must be at least 18 years old and possess the legal authority to enter into agreements to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

5. User Responsibilities

• Accurate Information: You agree to provide accurate, current, and complete information as required for the use of our services and to maintain and promptly update your information to keep it accurate and complete.
• Compliance: You agree to comply with all applicable laws and regulations when using our services. 

6. Service Limitations

While we strive to provide accurate and up-to-date information, we do not guarantee the availability, rates, or terms offered by Providers. All energy transactions are conducted directly between you and the Provider. Watt Panda is not a party to any contract between you and any Provider and shall not be liable for any disputes arising from such contracts.

7. Fees and Payment

• Subscription Fees: Access to certain features of our services may require payment of subscription fees. The specific fees and payment terms will be disclosed to you at the time of subscription.
• Payment Authorization: By subscribing to our services, you authorize us to charge your provided payment method for the applicable fees.
• Renewal: Unless you cancel your subscription, it will automatically renew at the end of each term at the then-current rate.  

8. Intellectual Property

All content, trademarks, service marks, and logos provided by Watt Panda are the property of the Company or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the services for personal, non-commercial use.

9. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

10. Disclaimer of Warranties

Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Watt Panda shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.

12. Disclaimer

Watt Panda is an independent electricity brokerage service committed to connecting customers with competitive electricity rates tailored to their needs. While our recommendations are based on current market conditions and individual usage patterns, plan availability and pricing may vary. Watt Panda operates transparently to help you make informed decisions, but the final choice of provider and plan rests with the client. For complete details about any plan, including terms of service and the electricity facts label (EFL), please review all documentation carefully before proceeding.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Watt Panda operates, without regard to its conflict of law principles.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the services after such changes have been posted constitutes your acceptance of the new Terms.

15. Contact Information

For any questions about these Terms, please contact us at:

Watt Panda
hello@wattpanda.com
(832) 786-0524